You've got chills -- they're multiplying. It's 3 a.m. and you've been tossing and turning for hours. An extra blanket could put the shivers to rest, but where's the nurse? And the chorus of snores from the next bed is competing with the attention-seeking rumble from your hungry stomach. Aren't hospitals supposed to be places of rest and recovery? Fear and uncertainty can amp up your stress levels and ruin your stay, but don't let them run the show. Our hospital insiders give you the behind-the-scenes scoop on how you can feel more comfortable and in control.